Frequently Asked Questions

Common questions about the citizenship test and CitizenshipPrep

About the Citizenship Test

What is the Australian Citizenship Test?
The citizenship test is part of the application process for most applicants for citizenship by conferral. It assesses English-language skills and knowledge of Australia and Australian citizenship. Home Affairs directs applicants to Australian Citizenship: Our Common Bond when preparing.
How many questions are on the test?
The current Standard Test has 20 multiple-choice questions and allows 45 minutes. To pass, you must answer all 5 Australian values questions correctly and score at least 75% overall (15 out of 20). Assisted Test arrangements differ for eligible applicants.
What are values questions?
Values questions test your understanding of Australian values. The five values questions have a separate 100% pass requirement, even if your overall score is at least 75%.
What happens if I fail the test?
Home Affairs provides the next steps after an unsuccessful test and explains how repeat appointments can affect an application. Check the current Home Affairs guidance and your appointment information for the rules that apply to you.
Who needs to take the citizenship test?
Most applicants for citizenship by conferral aged 18 to 59 sit the test. Home Affairs lists specific exceptions and support arrangements, so check its current guidance for your circumstances.
Where do I take the real citizenship test?
Your appointment information confirms where and when you will sit the official test. Locations and arrangements can vary, so rely on your Home Affairs appointment details.
Can I use notes or a phone during the real test?
Personal reference materials and devices are not permitted during the test. Home Affairs also describes support and Assisted Test arrangements for eligible applicants, so check its guidance if you need assistance.

About CitizenshipPrep

Is the $9.99 a subscription?
No. The current A$9.99 full-access purchase is a one-time payment, not a recurring subscription. The Terms of Use apply to access.
Can I try before I pay?
Yes! You can take a free 10-question sample test to see how the platform works. The free test includes answer explanations so you can evaluate the quality. No credit card or account is required for the free test.
Are these the actual test questions?
No. CitizenshipPrep provides independent practice material, not official test questions. Home Affairs states that even its official practice test is a sample and that the questions will be different on test day.
How many questions does the platform have?
The current product contains 385 practice questions organised into four in-product topic categories. Submitted tests show answer explanations to support review.
What's included in the paid version?
Full access unlocks the full question set, timed full practice, topic practice, and answer explanations. Registered users can also view saved test history, and the study guide remains available without purchase.
Is my payment secure?
Checkout is handled by Stripe. CitizenshipPrep does not store your card number; see the Privacy Policy for the payment identifiers retained by the service.
Can I get a refund?
The current Terms of Use provide a 7-day refund request period. Contact support using the email address below and include the email used for your account.

Test Preparation Tips

How should I prepare for the citizenship test?
Begin with Australian Citizenship: Our Common Bond and the official Home Affairs practice test. You can then use independent practice to identify topics to revisit. The five values questions have a separate 100% pass requirement.
What score should I aim for in practice?
Use practice scores to identify topics to revisit rather than as a prediction. The current Standard Test pass requirements are at least 75% overall and 5 out of 5 values questions, but a practice result does not guarantee an official result.
What are the most important topics to study?
Study all four testable parts of Australian Citizenship: Our Common Bond. The values section also carries a separate requirement to answer all five values questions correctly.

Still have questions?

Get in touch at support@citizenshipprep.com.au or start with a free practice test to see the platform in action.