Terms of Service

Last updated: 2 August 2026

1. Acceptance of Terms

By accessing or using CitizenshipPrep (“the Service”), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

CitizenshipPrep is an online practice test platform for the Australian Citizenship Test. The Service provides:

  • Independent practice material intended for use alongside “Our Common Bond”
  • A study guide covering citizenship test topics
  • Progress tracking and test history

3. Important Disclaimer

CitizenshipPrep is not affiliated with, endorsed by, or connected to the Australian Government, the Department of Home Affairs, or any government agency.

CitizenshipPrep provides independent practice material. It does not provide official citizenship test questions. Passing our practice tests does not guarantee you will pass the official citizenship test.

4. Accounts

You are responsible for maintaining the confidentiality of your account credentials. You agree to provide accurate information when creating your account. You must not share your account with others or create multiple accounts.

5. Payment & Refunds

Full access is currently available for a one-time payment of $9.99 AUD, not a recurring subscription. Access remains subject to these terms and the continued availability of the Service. Payments are processed through Stripe.

Refunds are available within 7 days of purchase if you are not satisfied. To request a refund, contact us with your account email.

6. Intellectual Property

All content on CitizenshipPrep — including questions, explanations, study guide text, and design — is the property of CitizenshipPrep and is protected by copyright law. You may not reproduce, distribute, or republish any content without written permission.

The Service's independent practice material is intended for use alongside Australian Citizenship: Our Common Bond. No licence to reproduce, distribute, or republish the Service's material is granted except as required by law.

7. Limitation of Liability

The Service is provided “as is” without warranties of any kind. We make no guarantees about the accuracy, completeness, or suitability of the content for any purpose. In no event shall CitizenshipPrep be liable for any indirect, incidental, or consequential damages arising from your use of the Service.

Our total liability to you shall not exceed the amount you paid for the Service ($9.99 AUD).

8. Termination

We reserve the right to suspend or terminate your account if you violate these terms. You may delete your account at any time by contacting us.

9. Governing Law

These terms are governed by the laws of Victoria, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Victoria.

10. Changes to Terms

We may update these terms from time to time. Continued use of the Service after changes constitutes acceptance of the updated terms.

11. Contact

For questions about these terms, contact us at support@citizenshipprep.com.au.